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Ordering & Payment


There are 4 easy ways to order from Natural Baby Shower. All payments will go through a routine security check which protects us both against online fraud. If your payment needs further clarification, we will contact you.


Shop 24 hours a day, manage & track your orders online & take advantage of our Free UK Shipping on orders over £45 & Giftwrap Service when shopping online. All orders are 'encrypted' to ensure safe transmission to us.


We have all the same products as our online shop. Visit us today at Natural Baby Store, 55 Guildford Road, Bagshot, Surrey GU19 5NG


Call our team on +44 (0)1276 408494. Our lines are open Monday to Saturday 9.00 - 17.30 and Sunday 10.00 - 16.30.


Email your order to orders@naturalbabyshower.co.uk. Please ensure you include all contact details and product details; size, colour and quantities. Payments may then be made over the phone by any of the listed credit/debit cards, or by PayPal invoice request or by cheque or postal order made payable to Natural Baby Shower Ltd and sent to the address below.

Change or Cancel Orders

Once you have placed an online order and we have processed this to dispatch it will not be possible to make any changes. It may be possible before dispatch, so it is best to call or email quickly and we will always help where we can.

Secure Payments

We accept the following payment methods:

  • PayPal
  • Visa
  • Mastercard
  • Maestro
  • Solo

PayPal.Me is a new secure way for anyone to pay us directly.  It's our link to getting paid anytime, anywhere.


Card payments will be debited and cleared by PayPal Pro payment services. For more information visit www.paypal.com. Please be sure to provide your exact billing address and telephone number - the address and phone number your credit card company has on file for you. Incorrect information may cause a delay in processing your order.

Once your on-line order is complete, you will receive an electronic confirmation via email. All credit/debit card holders are subject to validation checks and authorisation by the card issuer. If the authorization is refused, we will not be liable for any delay or non-delivery. We will however endeavor to inform customers ASAP so that they may resolve the problem.

Credit Card Security

All orders are 'encrypted' to ensure safe transmission to us. We utilise secure server software (SSL) through Shopify Inc to ensure your information cannot be read as it travels over the Internet.

Pricing & Promos

At Natural Baby Shower we endeavor to stock ethical products with honest pricing. We never knowingly oversell, and we offer our customers the best prices we can. We do not however Price Match or actively undercut competitors to gain a sale. We do not believe this is an ethical way to do business and such practice detrimental to retailers, manufacturers, supplier & ultimately the customer, as it is destructive for industry, enterprise & the economy.

We do however over short term sales, product promotions, special offers periodically. We also offer discount codes. Unfortunately these can never be used retrospectively (on orders already placed), or after the expiry date given. You can normally also use online codes when ordering over the phone, in-store & by mail. Only one voucher code may be used per transaction.

Join us on Twitter & Facebook and sign up to our newsletter to stay informed of current offers.

Customer Service
Progressive Preschool Awards 2016 Natural Baby Shower has been nominated as a finalist in the Best Independent Nursery Retailer category
Free Delivery on orders over £45
Overseas Shipping prices
No quibble returns policy
Make it special with our gift wrapping service
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Contact Us

We’re really proud of our customer service.

If you have any issues be they questions about products or queries once a product is received, we are always at the end of the phone
- real people who can help you straight away. 
Our customers are extremely important to us and we always welcome feedback.  
Of course it’s easy to say these things, but over the years we've had some great feedback to back them up.


+44 (0)1276 408494
Phone lines open

  • Monday to Friday 09:30 to 17:30
  • Saturday 09:30 to 17:30
  • Sunday 10:00 to 16:30

An answering service is available at all other times and someone will return messages as soon as possible.


You can email us 24 hours a day and we will respond as quickly as possible.
Weekend emails will normally be dealt with on Monday morning.


NBS Press, Media and PR events.


Social media contact.


For all wholesale information.


Natural Baby Shower
Windlebrook House
55 Guildford Road
GU19 5NG
United Kingdom