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Dispatch + Delivery

We offer free UK delivery on all orders over £45. We also offer international delivery.

Delivery + dispatch process

What is our delivery + dispatch process?

  • Priority dispatch is given to Express services.
  • Track your item with dispatch confirmation via email with web-based tracking.
  • Delivery text or email notifications sent prior to dispatch and on route.
  • Next Day, Weekend or Timed services must be ordered by 3pm Monday to Friday and by 12pm on Saturday.
  • Bespoke and made to measure items, delivered direct from supplier will not be included in standard terms.

What does the stock status of products mean?

The majority of our products are in stock and available for immediate dispatch. However, some are on a forward order. The stock status of each product is displayed next to the add to cart button and will also show in your cart.

  • In stock means the item is at our warehouse and can be dispatched immediately.
  • Stock available means stock is on its way to our warehouse and will be dispatched as soon as it arrives. The estimated time will be displayed.
  • Pre-order means this is either a brand new product or it is temporarily out of stock with our supplier. The displayed stock dates are provided by our supplier and are occasionally subject to change. We keep our customers fully informed and a refund/exchange will always be offered.
  • Direct from supplier means items are shipped directly from the respective supplier, who may make direct contact to arrange a convenient delivery time.
  • Out of stock means items are either discontinued and will not be returning or we do not have reliable information on a restock date. If you have a specific query, please contact our team who will be happy to help.

UK delivery services

What is our standard delivery service?

Picked, packed and dispatched Monday to Saturday. You can expect your delivery within 2 to 4 days.

  • Standard delivery is free on all orders over £45
  • Standard delivery is £2.95 for orders under £45
  • Dispatched via Royal Mail Tracked 48 or DPD Courier
  • Includes Scottish Highlands + Islands, Northern Island, Isle of Man, Scilly Isles and the Channel Islands
  • Standard delivery for Republic of Ireland is £7.95

What is our express + timed delivery service?

Picked, packed and dispatched same day. Delivery according to the service chosen. For Next day, Weekend and Timed services your order must be placed by 3pm Monday to Friday and by 12pm Saturday. Orders placed after this will be dispatched the following working day.

  • Royal Mail Tracked 24 (1 to 2 working days) is £4.95
  • Royal Mail Special Delivery by 1pm (Monday to Saturday) from £5.95
  • DPD Next Week Day (Monday to Friday) is £6.95
  • DPD by 12 Week Day (Monday to Friday) is £9.95
  • DPD Saturday is £9.95
  • DPD Sunday is £9.95

What is our oversized/heavy delivery service?

  • Mainland UK is free courier service
  • Scottish Highlands + Islands, Northern Island, Isle of Man, Scilly Isles and the Channel Islands is £7.95
  • Republic of Ireland is £7.95
  • Dispatched by DPD

International delivery services

Express Europe delivery up to 31.5kg

  • Austria, Belgium, Czech Republic, Denmark, France, Germany, Ireland, Luxembourg, Netherlands, Poland is £8.95
  • Hungary, Lithuania, Slovakia, Slovenia, Spain is £9.95
  • Estonia, Italy, Latvia, Portugal, Sweden is £13.95
  • Bulgaria, Crotia, Finland, Romania is £19.95
  • Greece is £22.95
  • Postage is calculated at checkout for Bosnia, Iceland, Norway, Russia, Serbia and Switzerland
  • Dispatched via DPD Classic service with transit times here

More Europe delivery

  • Up to 500 grams is £8.95
  • Up to 1 kg is £11.95
  • Up to 1.5 kg is £14.95
  • Up to 2 kg is £17.95
  • Up to 3 kg is £29.95
  • Up to 4 kg is £35.95

Sent via Tracked + Signed, Tracked, or Signed services as per country availability. Dispatched via Royal Mail International.

Worldwide delivery

  • Up to 500 grams is £11.95
  • Up to 1 kg is £16.95
  • Up to 1.5 kg is £21.95
  • Up to 2 kg is £26.95
  • Up to 3 kg is £43.95
  • Up to 4 kg is £53.95

Sent via Tracked + Signed, Tracked, or Signed services as per country availability. Dispatched via Royal Mail International. International customers (non EU) might have to pay an import duty on some purchases. For information, please contact your local customs offices. Country-specific customs duties and taxes are the responsibility of each individual customer. NBS do not charge tax on any goods being delivered outside of the EU.

*Please note that our website will still allow you to select Express or Timed services, when items are not in stock and orders will be sent on the selected shipping service as soon as all stock becomes available. Please place separate orders for in stock items you would like to arrive immediately or contact our Customer Services Team who will be happy to help.

Still have some questions?

+44 (0)1276 408494

hello@naturalbabyshower.co.uk