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Real people who are more than happy to help
contact-web-Natural Baby Shower

Easter Opening Hours – Customer Care

Please note that our Customer Care team is always here to help, but we will be closed on Easter Sunday (20th April).

Thank you for your understanding , we’ll get back to you as soon as possible when we return.

We're always here for you!

There’s lots to consider when shopping for your little one, that’s why we’re only a phone call or click away. Whether you need expert advice, have a question about a product or an existing order - contact us using your preferred method below. Our Customer Service Team are real people who are more than happy to help.

    Contact Us

    Call us on 01276 408494

    Need to chat? We're here to help. Simply choose option 1 for customer service or option 2 for our Surrey Store.

    • Monday to Friday- 8am to 8pm
    • Saturday - 9am to 5.30pm
    • Sunday - 11am to 4pm

    Feel free to leave us a message outside of these hours and we'll get back to you as soon as possible.

    You can email us at any time, and we will get back to you as quickly as possible.

    Contact us on hello@naturalbabyshower.co.uk.

    Got a question about your product warranty? Please complete our online form here.

    Our customer service team are online at the following times, to answer all of your quick questions... just click the green button in the right-hand corner to connect!

    • Monday to Friday- 8am to 8pm
    • Saturday - 9am to 5.30pm
    • Sunday - 11am to 4pm

    We can’t wait to welcome you to our Surrey Store! Our nursery specialists are available to offer you expert advice, helping you through every stage of your parenting journey.

    Opening Hours:

    • Tuesday to Saturday: 9am to 5:30pm
    • Sunday and bank holidays: 11am to 4pm

      Find us here
      Natural Baby Shower,
      Windlebrook House,
      55 Guildford Road,
      Bagshot,
      Surrey,
      GU19 5NG

    Yes, we offer a Price Match Request Service to ensure you’re getting the best price on your purchase. If you find a lower price elsewhere or need assistance with a product excluded from promotions, let us know, and we’ll do our best to match it.

    Should you wish to contact us regarding press, social media, pr or marketing queries, please send us an email on pr@naturalbabyshower.co.uk

    Should you wish to contact us regarding one of our wholesale brands, Merino Kids or Babiators, please send us an email on wholesale@naturalbabyshower.co.uk

    We research every brand and product before we sell it, to ensure they are one’s families can trust.

    We are proud of our expert customer service team who are always on hand to help answer any questions and offer their expert advice.

    We want you to be able to shop with us with confidence so we offer a seamless and hassle-free 90-days returns process.

    For extra peace of mind we offer our standard warranty on all our products against fault and breakage.

    All our packaging is sustainable and recyclable and we use only the essential amount with no space waste inside boxes.

    We're rated 5 stars for our excellent customer service, delivery, aftercare and wide product range.

    We ask real parents to do real reviews on our products to ensure they really are best for baby and best for you.

    Earn points with every purchase you make, then turn those points into money off your next purchase.

    Trustpilot