For International delivery please click here.
FREE UK & Channel Islands orders over £45
Fast delivery
Picked, packed and dispatched Monday to Saturday. Delivery expected within 2-4 days.
-
FREE delivery on all orders over £45, £2.95 for orders under £45
- Dispatched via Royal Mail Tracked 48™ or DPD Next WeekDay Courier
- Includes Scottish Highland & Islands, Northern Ireland, Isle of Man, Scilly Isles and the Channel Islands
- Republic of Ireland at £7.95
Express & timed delivery
Picked, packed and dispatched same day (cut off times below). Delivery according to service chosen.
Next Day, Weekend and Timed services must be ordered by 3pm Monday - Friday or by 12pm Saturday. Orders placed after this will be dispatched the following working day.
- Royal Mail Tracked 24™ [1-2 working days] at £4.95
- Royal Mail Special Delivery by 1pm [Mon-Sat] from £5.95
-
DPD Next WeekDay [Mon-Fri] at £6.95
-
DPD by 12 WeekDay [Mon-Fri] at £9.95
-
DPD Saturday at £9.95
-
DPD Sunday at £9.95
Over-sized/ heavier delivery
- Mainland UK is FREE Courier service.
- Scottish Highland & Islands, Northern Ireland, Isle of Man, Scilly Isles and the Channel Islands at £7.95
- Republic of Ireland at £7.95
- Dispatched via DPD
Order process
-
Fast dispatch and delivery - 97% of UK bound orders are dispatched within 24 hours, many the same working day
- Priority dispatch is given to Express services
-
Track your item - Dispatch confirmation email with a web-based tracking.
- Delivery text or email notifications sent prior to dispatch and on route
- Next Day, Weekend and Timed services MUST be ordered by 3pm Monday - Friday and by 12pm Saturday
- Bespoke & made to measure items, delivered direct from supplier will not be included in standard order terms
Stock status of products
The majority of our products are in stock and available for immediate dispatch. However, some are sold on a forward order. The stock status of each product is displayed next to the add to cart button and will also show in your cart.
-
In Stock - The item is at our warehouse and can be dispatched immediately
-
Stock Available - Stock is on its way to our warehouse and will be dispatched as soon as it arrives. The estimated time for dispatch is also displayed
-
Pre-Order - This is either a brand-new product, or it is temporarily out of stock with our supplier. The displayed stock dates are provided by our supplier and are occasionally subject to change. We keep customers fully informed and a refund/ exchange will always be offered
-
Direct from Supplier - Items are shipped directly from the respective supplier, who may make direct contact to arrange a convenient delivery time
-
Out of Stock - Items are either discontinued and will not be returning or we do not have reliable information on a restock date. If you have a specific query, please contact our team who will be happy to help
Please note that our website will still allow you to select Express or Timed services, when items are not in stock and orders will be sent on the selected shipping service as soon as all stock becomes available. Please place separate orders for in stock items you would like to arrive immediately or contact our Customer Services Team who will be happy to help.
Contact us
hello@naturalbabyshower.co.uk
We will aim to respond to all correspondence within 48 hours.
You can also contact us via LIVE CHAT or the phone on +44 (0)1276 408494.
Our helpful team are available between the hours below and an answering service is available at all other times.
-
Mon - Thurs: 09:00 to 17:30
-
Fri - Sat: 09:00 to 17:00
-
Sunday: Closed
Changed your mind? No problem.
We have extended our returns policy over the Christmas period. Items purchased between 25th October and Monday 23rd December 2019 can receive a full refund up until 20th January 2020.
For orders made outside of this period our standard returns policy applies. You can return your items up to 90 days after purchase. Our returns policy means returns within 28 days you will receive a full monetary refund; returns made between 28 to 90 days will receive a credit refund.
See our full returns policy.
Please include our simple returns form with any returns.
Faulty or incorrect or incomplete orders? Please contact us first, so we can help you quicker.
Quick refund process
- Refunds processed within 48 hours of receipt.
- Returns within 28 days will receive a full monetary refund; returns between 28 to 90 days will receive a store credit/e-voucher.
- We also refund the original delivery charge on all items returned.
Return to store
- Pop in to our Flagship Store to return any store, or online orders
-
Find us here.
Return via Royal Mail
- Purchase a Tracked Returns label.
- Maximum dimensions & weight: 61cm x 46cm x 46cm & 5kg.
- Emailed to you from Royal Mail, within 24 hours.
- Receipt provided at Post Office with a fully tracked service.
Return via DPD shop
- Find your local DPD Drop-off Shop. Choose from 5500 locations!
- Purchase a DPD Pickup label.
- Maximum dimensions & weight: 60cm x 60cm x 60cm & 20kg.
- Emailed to you by DPD, within 24 hours.
- Receipt provided at DPD Pickup Shop, 1-2 day service, fully tracked service with text alerts
Drop-shipped items
- If you are not happy with your drop-shipped furniture (Bloom, Boori, Gaia, Kidsmill, Leander etc.) or it is damaged, please contact us and our customer services team will arrange for it to be picked up through our direct supplier. There will be a charge to pick up un-wanted furniture. Each brand's returns policy is listed on our the returning product's page.
- Collection is from any UK address between 9am-5pm.
