Royal Mail UK Tracked Returns Label
SKU RM-TR48 / boxed weight 0 g
Dispatch v Delivery
On the product page for each item, you will see a dispatch estimate e.g. 'Dispatched 3-5 days'. Dispatch is when we send the product to our delivery partner, not the date it arrives to your door. Below you will find more information on the delivery process and how long after dispatch you should expect delivery.
For the UK & Channel Islands orders over £45 are FREE.
For International delivery info please see here
If you have any queries about delivery or dispatch contact our lovely team below.
Standard [48-hour] Delivery
- FREE delivery on all orders over £45.
- Orders under £45 charged at £2.95.
- Dispatched via Royal Mail Tracked 48™
- Includes Scottish Highland & Islands, Northern Island, Isle of Man, Scilly Isles and the Channel Islands.
- Republic of Ireland at £7.95.
Express & Timed Delivery [order by 3pm]
- Royal Mail Tracked 24™ [1-2 working days] at £4.95 (mon - fri)
- Royal Mail Special Delivery by 1pm from £5.95 (mon - sat)
- DPD Next Day at £6.95 (mon - fri)
- DPD by 12 noon at £7.95 (mon - fri)
- Saturday or Sunday Delivery at £9.95 (ordered mon - fri)
- Next Day, Weekend and timed services MUST be ordered by 3pm Monday - Friday.
Over-sized or Heavier Delivery
- FREE Next Day service to the mainland UK (mon - fri)
- Dispatched via DPD.
- Scottish Highland & Islands, Northern Island, Isle of Man, Scilly Isles and the Channel Islands at £7.95.
- Republic of Ireland at £7.95.
- Track your item - Dispatch confirmation email with a web-based tracking. Delivery text or email notifications prior or on-route.
- Fast dispatch and delivery - 97% of UK bound orders are dispatched within 24 hours, many the same working day. Priority dispatch is given to Express services.
- Next Day, weekend and timed services MUST be ordered by 3pm Monday - Friday.
- All subject to availability, bespoke & made to measure items may not be included.
You can email us 24 hours a day and we will respond as quickly as possible.
Weekend emails will normally be dealt with on Monday morning.
+44 (0)1276 408494
Multiple phone lines open
- Monday to Thursday: 09:00 to 17:30
- Friday: 09:00 to 17:00
- Saturday: 09:00 to 17:30
- Sunday: Closed
- An answering service is available at all other times
Extended Christmas Returns
Return items for a full refund until January 31st 2018.
Purchases made between November 1st 2017 and December 24th 2017 can be returned for a full refund until January 31st 2018.
Products must be received in unused/new condition in original packaging. Exceptions apply in line with our standard returns policy below.
Standard Returns Policy
You can return your items up to 90 days after purchase.
Providing we receive the returned item/s unused and in their original packaging, we can offer you a full product refund.
Please include our simple returns form with any returns.
Faulty or incorrect or incomplete orders? Please contact us here first, so we can help you quicker.
Easy Refund Process
- Refunds processed within 48 hours of receipt
- Returns within 28 days will receive a full monetary refund; returns between 28 to 90 days will receive a store credit/e-voucher.
- We also refund the original delivery charge on all items returned.
- See our full Returns Policy here.
Return to Store
- Pop in to our Flagship Store to return any store, or online orders
- Find us here
Return via Royal Mail
- Purchase a Tracked Returns label here.
- Maximum dimensions & weight: 61cm x 46cm x 46cm & 5kg.
- Emailed to you from Royal Mail, within 24 hours.
- Receipt provided at Post Office with a fully tracked service.
Return via DPD Shop
- Request a collection here.
- Collection from any UK address by DPD Local, between 9am-5pm.
Buy a UK only returns label.
Return your items easily with Royal Mail Tracked 48 [UK].
The service which is via Royal Mail Tracked 48, may be used for parcels up to maximum dimensions of 61cm x 46cm x 46cm and a max weight of 5kg.
- Add to basket at the time of main purchase - your label will be dispatched with your goods
- Purchase at time of return. Your label will then be emailed to you within 48 hours (but normally within 12 hours)
- Please fill in the simple returns form, and enclose with your parcel. If you cannot access a printer, you can just enclose your packing note (with reason for return).
- Then simply attach your label & drop your parcel at your local Post Office branch
- Your item will be fully tracked on its way back to us
- Orders will not be refunded or exchanged until the parcel has arrived back with us
- All returns need to be in it's original packaging
Please note: Unfortunately we are unable to refund or credit any of the following products:
- Washed/used bedding, clothing or lambskins
How should I attach my label?
- Once you have printed out your return label, cut around the specified area being careful that all details are clearly included. Apply the label to the largest side of your return item ensuring all the details are visible.
- Ensure you do not place any tape over the barcode as this could affect the ability to scan the item.
- Briefs or undergarments
- Unsealed CDs, DVDs, tapes or other recording media, software or video