aden + anais Musy Mate - Elephant - Twinkle

Standard [48-hour] Delivery

• FREE delivery on all orders over £45.
• Orders under £45 charged at £2.95.
• Dispatched via Royal Mail Tracked 48™
• Includes Scottish Highland & Islands, Northern Ireland, Isle of Man, Scilly Isles and the Channel Islands.
• Republic of Ireland at £7.95. 

Express & Timed Delivery [order by 3pm]

• Royal Mail Tracked 24™ [1-2 working days] at £4.95 (mon - fri)
• Royal Mail Special Delivery by 1pm from £5.95 (mon - sat)
• DPD Next Day at £6.95 (mon - fri)
• DPD by 12 noon at £9.95 (mon - fri)
• Saturday or Sunday Delivery at £9.95 (ordered mon - fri)
• Next Day, Weekend and timed services MUST be ordered by 3pm Monday - Friday.

Over-sized or Heavier Delivery

• FREE Next Day service to the mainland UK (mon - fri)
• Dispatched via DPD.
• Scottish Highland & Islands, Northern Ireland, Isle of Man, Scilly Isles and the Channel Islands at £7.95.
• Republic of Ireland at £7.95. 

Order Processing

• Track your item - Dispatch confirmation email with a web-based tracking.
• Delivery text or email notifications prior or on-route.
• Fast dispatch and delivery - 97% of UK bound orders are dispatched within 24 hours, many the same working day.
• Priority dispatch is given to Express services.
• Next Day, weekend and timed services MUST be ordered by 3pm Monday - Friday.
• All subject to availability, bespoke & made to measure items may not be included.

Stock Status

For example a product may state "dispatched 3-5 days" in which
case, it will be shipped from us within a 3-5 day period and will be
received shortly after that, according to the delivery method chosen.

Contact Us

hello@naturalbabyshower.co.uk
You can email us 24 hours a day and we will respond as quickly as possible.
Weekend emails will normally be dealt with on Monday morning.

+44 (0)1276 408494
Multiple phone lines open 

• Monday to Thursday: 09:00 to 17:30
• Friday: 09:00 to 17:00
• Saturday: 09:00 to 17:30
• Sunday: Closed
• An answering service is available at all other times 

Easy Refund Process

• Refunds processed within 48 hours of receipt
• Returns within 28 days will receive a full monetary refund; returns between 28 to 90 days will receive a store credit/e-voucher.
• We also refund the original delivery charge on all items returned.
• See our full Returns Policy.

Return to Store

• Pop in to our Flagship Store to return any store, or online orders
• Find us here.

Return via Royal Mail

• Purchase a Tracked Returns label.
• Maximum dimensions & weight: 61cm x 46cm x 46cm & 5kg.
• Emailed to you from Royal Mail, within 24 hours.
• Receipt provided at Post Office with a fully tracked service.

Return via DPD Shop

• Find your local DPD Drop-off Shop. Choose from 5500 locations!
• Purchase a DPD Pickup label.
• Maximum dimensions & weight: 60cm x 60cm x 60cm & 20kg.
• Emailed to you by DPD, within 24 hours.
• Receipt provided at DPD Pickup Shop, 1-2 day service, fully tracked service with text alerts

Return Collection

• Request a collection.
• Collection from any UK address by DPD Local, between 9am-5pm.