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UK Royal Mail Tracked Returns®

Natural Baby Shower offers you a quick, easy and reliable UK returns service.

  • As standard the cost of returning items (unless faulty or incorrect) is not covered.
  • Purchase a returns label with your order for a low cost of £1.95.
    Label will be included with your goods.
  • Buy after delivery and the label will be emailed to you within 24 hours of purchase.
  • Returns via Royal Mail Tracked Returns® service
  • Parcels have a max dimension of 61cm x 46cm x 46cm and max weight of 5kg.
  • For larger items, email hello@naturalbabyshower.co.uk so we can arrange a courier collection or DPD Pickup service.
  • UK Only service

Before you post it, please fill in the simple returns form, and enclose with your parcel.
If you cannot access a printer, you can just enclose your packing note (with reason for return).

What's next?

  • Attach the label
  • Drop off a Royal Mail Tracked Returns® item at a Post Office® branch
  • The item is weighed, the postcode is taken, and the item is tracked.
  • You are given a receipt with a tracking code.
  • The item is scanned on its journey up to 5 times before being delivered back to us.

You can of course use your own postage, in which case please send to:

Natural Baby Shower
Windlebrook House
55 Guildford House
GU19 5NG

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Free Delivery on orders over £45
Overseas Shipping prices
No quibble returns policy
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Contact Us

We’re really proud of our customer service.

If you have any issues be they questions about products or queries once a product is received, we are always at the end of the phone
- real people who can help you straight away. 
Our customers are extremely important to us and we always welcome feedback.  
Of course it’s easy to say these things, but over the years we've had some great feedback to back them up.

+44 (0)1276 408494
Phone lines open

  • Monday to Thursday: 09:00 to 17:30
  • Friday: 09:00 to 17:00
  • Saturday: 09:00 to 17:30
  • Sunday: 09:00 to 17:00

An answering service is available at all other times and someone will return messages as soon as possible.


You can email us 24 hours a day and we will respond as quickly as possible.
Weekend emails will normally be dealt with on Monday morning.


NBS Press, Media and PR events.


Social media contact.


For all wholesale information.


Natural Baby Shower
Windlebrook House
55 Guildford Road
GU19 5NG
United Kingdom