Ordering Info

UK Shippping Options

We offer a Free Super Saver delivery service on all UK mainland orders* over £20.

We offer faster Express delivery options, for all UK mainland orders* prices starting from £2.90

Delivery Options & Schedules for UK Mainland

*Subject to availability, bespoke & made to measure items may not be included.

Order cut off times for UK Mainland Express 24

Stated Day Delivery with Express 24

If you choice Express 24 delivery option, you can select which day you would like your order to be delivered, within the parameters stated above. We cannot offer this service on Saturdays, Sundays or Bank Holidays but otherwise it can be any time within 10 days of order. This service is only available in the UK Mainland. Please state your chosen date in the Customer Notes box or email orders@naturalbabyshower.co.uk.

We will make every effort to deliver within the time stated but we will not be liable for any loss caused to you by late delivery. Some bespoke or larger items may differ from this schedule, in which case information will be clearly stated in the specified product description.

UK carriers

We have a number of different trusted courier or postal services we use for shipping. All Courier shipments are trackable and require a signature upon delivery. If you are not at home when the parcel arrives, a card will be left for you to arrange an alternative delivery date with the courier.

Royal Mail delivers 6 days a week, including Saturdays, to residential properties.

Courier deliveries are Mon-Friday only, normally between 9am and 5.30pm.

Super Saver delivery for is normally within 3-5 working days of placing your order, however on occasion deliveries can take up to 10 working days. If you have not received your parcel after this time, please contact us - see lost & delayed items.

Please note Bank Holidays, Saturday & Sundays are not working days so please allow for this before contacting us.

If you do not live within the UK mainland please allow up to 7 working days for delivery.

If for any reason you have a query regarding the delivery of your order, please email our customer services helpline on customerservices@naturalbabyshower.co.uk or call 0845 272 2386/ +44 1932 570835

Please remember to include your order number (if known), your full name and postcode when corresponding by email.

Remote area charges

For remote areas in the UK, there will often be an additional charge made by the couriers. Unfortunately these may not always come through in the shipping quote. In such cases, we will contact the customer in order to charge this additional shipping.

International Shipping

European shipping charges are calculated on the weight and size of your order and are charged at cost to the customer. Your charge will be displayed at the checkout.

Rest of the World shipping options are available at the checkout for smaller orders and will be displayed at checkout. We cannot give accurate shipping quotes for larger items, so if the cost is very high, please email us with your order request and we will calculate your individual shipping cost accurately, based on weight & volume.

We have a number of different trusted courier or postal services we use for shipping. All Courier shipments may be tracked online and require a signature upon delivery. Once the item has been dispatched we do not hold the responsibility of that item, for loss or damage in transit. All goods are however insured and should loss or damage occur we would follow the insurance procedures if requested on the customer’s behalf and recoup all possible losses. If an item is found to be faulty upon arrival, we will refund as per the refunds Policy for all UK orders, but cannot be liable for the full International shipping costs and would refund a maximum of £10 each way. The return shipping costs of non-faulty are the responsibility of the customer. Items will be refunded for the full price, minus the outgoing shipping costs and may also be subject to a 10% admin charge. Delivery times quoted are approximate and we cannot be held responsible for loss due to late delivery.

Remote area charges

For remote areas in Europe there will often be an additional charge made by the couriers. Unfortunately these may not always come through in the shipping quote. In such cases, we will contact the customer in order to charge this additional shipping.

International customers (non EU) might have to pay an import duty on purchases. For information, please contact your local customs office. Country-specific customs duties and taxes are the responsibility of each individual customer and are not the responsibility of Natural Baby Shower. Orders from outside the EU may be entitled to tax deductions on taxable goods.

We have a number of different trusted courier or postal services we use for shipping. All Courier shipments may be tracked online and require a signature upon delivery. Once the item has been dispatched we do not hold the responsibility of that item, for loss or damage in transit. All goods are however insured and should loss or damage occur, we would follow the insurance procedures if requested on the customers behalf and recoup all possible losses. If an item is found to be faulty upon arrival, we will refund as per the refunds Policy for all UK orders, but cannot be liable for the full International shipping costs and would refund a maximum of £10 each way. The return shipping costs of non-faulty are the responsibility of the customer. Items will be refunded for the full price, minus the outgoing shipping costs and may also be subject to a 10% admin charge. Delivery times quoted are approximate and we cannot be held responsible for loss due to late delivery.

At Natural Baby Shower we are passionate about Customer Care and will deal with any problems which may arise (such cases are very rare) on an individual basis and do our up most to ensure customer satisfaction.

Free Giftwrap Service

Natural Baby Shower is delighted to offer our customers a complimentary gift wrap service.
Your gifts will be hand wrapped in our luxury cream tissue, tied with a raffia bow, and finished with and Natural Baby Shower gift tag. Or for Christmas Gifts we will use natural paper with a hint of gold and a red & gold raffia bow.

You can add your own gift message and we can even send it direct to the recipient if you prefer.

Here’s how it works?

• Add your gifts to the cart & follow the checkout process as normal
• If you would like the gift delivered direct to the recipient, add their address as a new shipping address
• In the next step, just under where you’ve selected your delivery option, you will be asked if you have any gift items in your order. Simply tick the box, and the options for your gift will appear
• There will be a text box for you to enter your message and we do the rest!
• As an extra special touch you can buy a handmade greetings card from our collection and we will hand write in your message there
• You will receive an order confirmation & notification of shipping to the email address you provided. Gift orders will be sent with information on how the recipient can exchange if so required, but NO invoice or products prices will be included in the parcel.

Please note: if you use any of the quick checkout payment options (e.g. PayPal, Google Checkout), the gift option step in the checkout process may be skipped – if this is the case, don’t worry, just email us with the gift details & message and we will happily sort it out for you.

If you have any queries, you can contact our Customer Services Team on 01932 570835 or email customerservices@naturalbabyshower.co.uk .

Don’t forget we also offer Free Delivery on all purchases over £20.