Customer Reviews
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Please click here for a feedback form or alternatively email us at customerservices@naturalbabyshower.co.uk and we will add your review, thank you.
"Just a quick note to thank you for the very prompt service. yet again a great company to deal with. The products are beautiful, baby snow suit, spots and stripes hat and babygro and the little newborn swaddle pod. Looking forward to taking them to my daughter in Canada and seeing them in action when her second child is born."
Gillian Nicholls
"I ordered my first two tots bots bamboozle stretchies from you on Thursday afternoon and they arrived this morning! Thank you for the speedy delivery, I wasn't expecting them so soon as the delivery was free. They are just absolutely gorgeous and have exceeded my expectations. The extra 10% off was a lovely bonus too! I wish I had ordered more! I will be returning on payday!"
Thank you, Lawrie Eccleston
"I've just received my recent order and am thrilled to pieces with it! I felt I had to write to you to say thanks for such lovely products. This is my first order with you, but I feel will be the first of many. The products are excellent and the packaging just finishes them off perfectly. I'll definitely be telling all of my friends about you. Thank you very much for a great order and the service was brilliant too."
Kind regards Amanda McDonald
"I just got my order and i am really satisfied!! The packaging was great and i am really happy with all the products for my baby!!! Thank you a lot for your great job!!"
Pinelopi
"I am extremely happy with the content of the parcel and the way my order was handled by NBS."
Kind regards, Florence Berbain
"Just wanted to let you know (can't remember if I actually remembered to email or not, as we have had kids down with stomach virus, so all is a blur!) that I did get the 2nd bag that you sent. Thank you. I also just wanted to thank you for your very good customer service. Not many companies can boast this anymore, unfortunately. I appreciate the good communication and quick resolution to the problem we experienced. I will certainly shop with you again, and will recommend you to other friends who shop online."
Tara
"Excellent service. I had to change the delivery address after the first attempted delivery which was no problem. The changing bag ordered for my daughter was gorgeous and she loved it. Many thanks for great service and quality product."
Val Lawrence
"Hello Bryony! Thanks a lot for information! Many thanks for you evangelistic patience with my order, assistance and fantastic speed of e-mails! :) Shopping with NBS- a great pleasure thanks to you! the best customer service I have ever met!"
with gratitude, Nadya
"Many thanks, that's great. It makes a lovely change to deal with great customer service these days!"
Kind Regards, Carla
"Hi, I have been buying things from you for 3 and a half years and have always been very pleased with your service. I love that you have free delivery, that's one of the things that makes me most likely to go to you. Keep it up."
Best wishes, Katherine
"Just want to say a big thanks for fast delivery (only purchased yesterday!) and really pleased with the bag it's great. You were best price too!"
Best regards, icola Tasker
"Hi, This is the first time I have used your company and wanted to say how beautifully packaged the gift is, wow!I will send your details on to all my friends. Thanks very much."
Jeannette
"I would just like to comment on the above that i ordered from you,it has improved my granddaughters eczema beyond belief!!! we had tried everything,but nothing worked,she was in so much discomfort that i didn't know where/who to turn to,so i trawled the internet and saw this creme,that sounded just perfect,we thought we would try it!! we didn't expect the great results so soon!!i cant believe the difference its made to a little baby!! thank-you again"
regards, Margaret wood
"I would like to make a comment on wonderful customer service and congratulate the whole team from www.naturalbabyshower.co.uk on the great work they do. I live near their shop and love to drop in to check out the new products and most of the time buy some too. The new natural baby salvation is doing wonders for little Oliver's skin. Thanks for the tip girls and see you soon."
Pav xxx
"Hello, just to say that the flat bear which I ordered for my nephew has been received. My sister loved the bear but also loved the gift wrapping and said it felt like she was receiving a very special gift."
Thanks a lot, Chantelle
"Good afternoon and thank you for getting back to me so quickly. Sorry you have been unwell, and hope that you are feeling better. Thank you for sorting this out for me, and I would like to take this opportunity to thank you too for the help you have given me, with the initial delay in postage, and for making me feel like a valued customer It is the first time I have purchased from your company, and would have no hesitation in recommending yourselves."
Kind Regards Elizabeth
"I ordered an OiOi changing bag on Friday and received it today (Monday). Fantastic service, really well packaged and wrapped. The price was the best I could find on the internet, so combined with the excellent delivery I would fully recommend you to anyone."
Thanks Cath Smith
"Found you site by chance looking for sheepskin slippers,as a 50+ nanny wouldn't have gone to a baby site but so glad i did from the moment they arrived they haven\'t been off my feet, so lovely warm, soft and they look great, now telling everyone about them and your site, well done to all. "
Lin xx
"I'm so thrilled with the service. I recently ordered the Cuddledry baby towel and its so gorgeous, This was my first purchase and I'm so impressed. The site is easy to navigate, lots of info about the products and the delivery was really quick. All this and you were the cheapest online too. I love the fact i could put a personal message with my gift too which is lovely which came simply but beautifully wrapped in tissue and a rafia bow, so classy. Thank you everyone at Natural Baby Shower."
Lisa
"Hi,I have ordered twice so far from you and the speed and service has been excellent and the products I have bought gorgeous!! I would recommend the Boo Boo Bottom Butter and the Boo Boo Baby lotion, they smell lovely and I am happy in the knowledge that they are kind to my baby\'s delicate skin as they contain no nasty ingredients."
Thank you, Jo S
"I was delighted to receive my order wrapped as it was - very nicely, so it was not until now that the gift of the name train was opened and I would just like to express my delight with the quality. I look forward to using Natural Baby Shower again."
With many thanks, Frances Calder
"I just want to say that the Hug me Bear I ordered arrived today and it is just perfect - the most hug-gable and loveable bear I ever saw - just perfect for my grandson's first birthday."
Thanks, Christine Shepherd. Ps I just love the way he sits!
"Many thanks for the prompt reply - great website & great prices!"
Alison
"Thanks for exchanging my night-time fleecy nappy wrap, it now fits perfectly and kept my little one dry all night, definitely recommend this product!"
Jo Stevens
"I got the boots today and I am more than happy with them. It was all beautifully packet, fast delivery, great quality. I am really lucky I came across with your side guys."
Thank you so much. Rosa Bablin
"Lovely sheepskin boots for my little girl. Quick delivery."
Zoe Brown
"Many thanks for the so so speedy delivery of the two rompers - We were very impressed with the delivery of the last order in under a week but this time you really excelled yourselves - just over 36 hours from order to delivery! How fantastic in this day and age to deal with somebody both friendly, and Ethical and efficient!! Love the Frugi stuff (always have) and the organics for kids looks great too. Cant wait to put them on Amelie!! Will be ordering again soon. Keep it up !!"
Christina
"Ordered a Buggy Snuggle, it arrived very quickly, free delivery and was also a lot cheaper than anywhere else! Extremely pleased with the product and would definitely order through you again!!"
Thanks! Clare Hanson
"My sister loved this gift. Fantastic product packaged very well, delivered promptly. I edited this order by email which was also dealt with efficiently and accurately. Will recommend this website at every opportunity. Thank you, keep up the good work."
Sarah Freeman
"Just to say thank you very much for excellent customer service. There was a big problem with the post thanks to Royal mail but the replacement was sent in a record time&hassle free-very impressed!!! Merino sleeping bag is fantastic,your website is beautiful - will recommend you to all my friends."
Licie Watson
"Hi, I received the main order today, and just wanted to e-mail to say how pleased I am with the Sleepy Safari Nursery set."
Sacha
"My son and daughter-in-law were delighted with the selection of items that I purchased from you as gifts for their new daughter."
Kind regards, Denise Todd
"I would just like to say thank you very much for sending my order so quickly. This is the second time I have shopped at Natural Baby Shower and I have to say I'm very impressed with the speed of your order processing and have recommended you to my friends."
Thanks again. Vicki Wright
"Just a quick thanks for the beautifully wrapped presents. Charley (Webb) is absolutely over the moon with all of them."
Lisa Birchall
"Clare was delighted with the camomile bath oil and lavender balm which arrived yesterday in time for the shower."
Rachel
"I would just like to say I have bought several items from the Natural Baby Shower and have always been extremely pleased with the products. You have always been super swift with delivery and if for any reason there is a problem i.e. sizing you have exchanged or refunded immediately.
Many thanks, Nikki Frettsome
"The replacement component has now arrived. Thank you very much for your help in this matter - the customer service we have received from you has been great."
Claire Holland
"I recently ordered a spare Miyo mattress, travel adaptor and sheets from your website. I would just like to thank you for your incredibly fast delivery and excellent customer service. Sadly so many people only get in contact when they have reason to complain! I think superb service like yours should be recognised and appreciated - so a big thank you from me and my little boy who will be making his appearance around March 18th!!"
Jo Calvert
"Many thanks for all your help and speedy turn around. I was recommend to you by a work friend and since then we have spread the word about your wonderful product, looking forward to receiving the new boots and shopping with you again."
Many thanks, Jo
"Just wanted to you wish you all a Happy New Year, I have always been pleased with the prompt service and reply. I have recommended your website to many of my friends and we are all delighted that you ship to the middle east. Once again thanks for everything and I look forward to purchasing more from your website."
Lisa
"I received the goods yesterday - thank you very much for your friendly and professional follow-up. The items are perfect!"
Kind regards, Kiran
"Hi - just wanted to say a 'big thank-you'. I placed a order recently with you for 2 pairs of sheepskin boots for my boys and you were extremely helpful and your customer service was great. Furthermore the boots arrived the very next day - fantastic ! Thank you again - will certainly recommend you to friends. Merry Christmas!"
Thanks again, Katie Palmer
"Dear Customer Services, I would like to thank you for your excellent service, the train letters arrived today and they are beautiful and will make a perfect gift. Thank you again."
Kind Regards, Glenis
"Hi Lucy, Many thanks for the so so speedy delivery of the two rompers - We were very impressed with the delivery of the last order in under a week but this time you really excelled yourselves - just over 36 hours from order to delivery! How fantastic in this day and age to deal with somebody both friendly, and Ethical and efficient!! Love the Frugi stuff (always have) and the organics for kids looks great too. Cant wait to put them on Amelie!! Will be ordering again soon . Keep it up!!
Christina
"Ordered a Buggy Snuggle, it arrived very quickly, free delivery and was also a lot cheaper than anywhere else! Extremely pleased with the product and would definitely order through you again!!"
Thanks! Clare Hanson
"Hi - I just wanted to thank you for the awesome service. I ordered the name train on Sunday evening and it arrived in the post today, 2 days letter. That's unbelievable. And the product is fab too. Brilliant."
Cheers, Diane McEntee
"My sister loved this gift. Fantastic product packaged very well, delivered promptly. I edited this order by email which was also dealt with efficiently and accurately. Will recommend this website at every opportunity. Thank you, keep up the good work."
Sarah Freeman
"Just to say thank you very much for excellent customer service. There was a big problem with the post thanks to Royal mail but the replacement was sent in a record time & hassle free-very impressed!!! Merino sleeping bag is fantastic,your website is beautiful -will recommend you to all my friends."
Lucie Watson
"Thank you very much for prompt delivery and great service! I love the Baby and All Bag, wherever I go people comment on what a great idea it is and I totally agree, it's wonderful! Many thanks!!!!"
Millie
"Hi there. Just to let you know that the carrier arrived today. Thanks again for your great service and quick response to my emails. I will recommend you to friends."
Mary
"I am very glad because I received the nappies today! Thank you so much for your help. It was a bit exciting for me, because it was the first time that I ordering outside the Netherlands, and also the first washable nappies I have use. I’m very sorry that my English is very bad. Once more thank you so much!"
Liesbeth Nolles
"I wish to let you all know that I am extremely impressed by the quality of customer service I have always received from you. Fast acknowledgements,fast delivery and courteous at all times."
Kind regards Diane Greenhalgh
"Your website and products are fantastic. Keep up the good work!"
Kind regards, Sarah
"Hi, the lambskin arrived today and is so beautifully soft. I'm thrilled. Thanks so much."
Kind regards, Zoe
"Hi, My order arrived really fast and I am now a flexitot nappy user!. After my first full day doing this I am amazed that I have not found it inconvenient or difficult in any way. I do need to buy some larger clothes for my little one now though as the nappies are larger than disposables but look so much more comfortable and very cute. I found the web site really easy to use and will not hesitate to use again for further purchases."
Many Thanks Claire
"Thank you for the products you sent me and so fast at that! I received them yesterday. I'm very happy with the Miyo Hammock. Thank you again going through the trouble of helping me!"
Therese From
"Fantastic service, from swift delivery to gift wrapping and personalised messaging. The item arrived Saturday morning with regular postage, making it on time so I didn't have to turn up empty handed at the baby shower on Sunday! Many thanks, a life-saver!"
Gordon Wong
"Thanks for your fast efficient service! I look forward to trying my nappies out and will definitely recommend your website to others."
Fiona
"We love the merino sleeping bags and will continue to promote them and your site with our friends."
Best wishes, Jane
"Hi there. I just want to say thank you so much for my order which i received today and all is there and great! All i need now is the baby to use with the products! Only 35 days to go! "
Thanks again! Jem
"I have purchased your easyfit bamboo nappy kit20 very recently along with a bamboo towel (6129). I absolutely love the quality of your products. Thanks for such a quick delivery as well! :)"
Ulrike
"Hi to everyone - I cannot tell you how delighted I am with my order and the speed of the dispatch. the packaging and most importantly the baby wrap itself in fact the whole shopping experience with your company. I wish I had found you much sooner I am housebound and have a huge family and more on the way. this is for great-grandchild number 14 and a grandchild is due in 10 weeks and another great around same time so I will be back to you for them. I always swaddled my babies 50 years ago and am delighted to see it's revival. Thank you again and best wishes to your company may you have great success."
Mrs Ann Grove
"I've received my order and the things were lovely, from the mattress to the sleeping bags etc. Just like your web site showed."
Ann, Sweden
"I'd just like to say that you are a joy to buy from! Your website is nicely presented, easy to use and actually works (unlike some!). Your customer service is great when I've spoken to you on the phone. And your delivery times are fantastic! Keep up the good work. . . thank you."
Tracey Malls
"Thank you very much for prompt delivery and great service! I love the Baby and All Bag, wherever I go people comment on what a great idea it is and I totally agree, it's wonderful! Many thanks!!!!"
Millie
"Thank you for sending the parcel to my overseas address. I think the service is excellent and will recommend your website to others.
Lisa Cheung
"Thank you so much for your very quick reply - and message of congratulations! have a sneaky feeling that with service like this you will be hearing from me again."
Sheila Heath (Doting Nanny)
"Very impressed with buggy snugly and quick delivery. Chose free 2nd class delivery option but order came within next working day. Definitely be using you again in the future and will be recommending you to friends and family!"
Nadine Wright, Bedfordshire
"Thanks for a really quick despatch and delivery!"
Jenny Thompson, Northern Ireland
"I was just writing to say thanks for sorting things out quickly for me. We were going away at the end of that week and I was very pleased to have the extra nappies before we left. I also wanted to say that I've been very impressed with the service from NBS and will be using you again in the future."
Best regards, Sarah
"Hello, can i start off by commending the quality of your website it was so clear and easy to navigate with tons of useful information AND WONDERFUL PICTURES!!!"
Donna
"Just a quick note to let you know that have been very impressed with your standard of service. To start with, your website is beautiful, professional and easy to use which gives an excellent first impression and trust in your company. Secondly I appreciated being phoned in person to let me know that some of my order was out of stock. The remaining items - plus the refund - arrived swiftly and safely. I have already placed another order, choosing your company over others selling the same product because I can trust you; and with the postage being free, yours was the overall best deal."
Shani Wallington
"Thank you so much, Victoria. I appreciate the excellent customer service from Natural Baby Shower. And I'm delighted with all the items I've received - the merino clothes as well as the baby gym and brush. I will definitely continue to shop from your site."
Francesca Muller
"Thank-you for sorting out the problem we had with the delivery of Leander Cot (damaged by courier service). We've now fixed the new replacement headboard in place and can\'t wait for baby to arrive and sleep in the beautiful cot. Excellent pre and post sales Service."
Thank you Mei Mei
"Just to say thank you for an excellent service, really pleased"
Jane Patreane
"Thought I would drop you a line to let you know that my order for a Cuddledry towel arrived this morning and I am elighted both with the product and the service. Many thanks, will certainly pass on your web details at Mothers and Toddlers group."
Christine Blyth
"Thank you so much for your speedy delivery! My Leander cot bed arrived in 4 days. Thank you again for your great service."
Anon
"I just wanted to say thank you for such an excellent service. The cots arrived on Friday (early afternoon) and everything was in there. I will definitely recommend Natural Baby Shower to my friends."
Thanks again, Kate
"Your website has some really great stuff and I will be sure to order more products in the near future."
Kind regards, Kiran
"Hi Just wanted to say thanks for products and excellent service"
T Jackson-Dyke
"I received my order on Wednesday, my neighbour had it. I just want to thank you, the basket is beautiful and my sister in law and family love it."
My kindest regards, Rachel McCloskey
"I would just like to say thank you very much for the lovely gift wrapped gifts I had ordered from you. I hosted a baby shower for my friend a few weeks ago & she loved the gifts & everyone was very impressed. The gifts were lovely as was the message & gift wrapping."
Thanks, Shelley Boyce
"Thank you. I have been very impressed with your website and service."
Best regards, Lea Hamaker
"Thanks so much, I am totally impressed by your service. The gift I ordered for my friend's newborn arrived in record time and beautifully wrapped. Your website is a joy to use and your stock/products are absolutely what I've been looking for. Thanks for everything."
Best wishes, Lizzy
"Just wanted to let you know that your customer service is excellent. My items were delivered the day after I placed the order and returning one of the items has been dealt with very promptly too. Many thanks."
Kind regards, Rania
"Hi, First of all Id like to say a big thank you for my very quick and easy purchase. I ordered my things at the beg of the week and they arrived today all present and correct and I’m thrilled with them!"
"It's rare we express our thanks and gratitude for a product and quality service but on this occasion we believe it's deserved. We are in (quick) receipt of our second Bambino Merino Sleeping Bag from your good selves for our three month old baby boy, Many thanks. Given the current price rises on purchases across the board, spending for most has become restrictive, we therefore make more considered decisions on what we buy and from where, particularly the latter. We acknowledge www.naturalbabyshower.co.uk generous offerings on price combined with its quality product mix, not least the ease of use of its web site and ultimately the timely arrival of each separate order. The three of us thank you once again for a great product and service."
Best regards, Steve, Helen and Max
"Hi, I just wanted to leave some feedback on a recent purchase I made from the natural baby shower; I was really impressed with the extremely quick delivery of the Bambino Merino sleeping bag, which is an excellent item. I will definitely be placing another order for one of these items."
Many thanks, Clare.
"Hi Victoria, the mattress was delivered a few minutes ago. It is great. "
Thank you very much, Olga.
"Dear Victoria, Thank you very much, the gifts were received, and all very pleased with them thank you for delivering them so quickly!"
Kind regards, Vikki
"I received my cuddle dry towel yesterday beautifully gift wrapped! Packaging looked amazing."
Thank you, Amandeep Dhillon
"My Husband and I were just commenting on how impressed we have been with your service. We will definitely be in touch again when we need more items."
Thanks again for all your assistance, Nicola
"Safely received already. Many thanks, will definitely recommend you to my friends!"
"Hi, just wanted to say thank you. i was disappointed that you did not have the colour i originally ordered, however, you were fair on the phone and i did receive the sleeping-bag on Wednesday (plenty of time before my friends baby birthday party on Saturday). I do not have children myself so i do not know much about baby cloths, however, my friend was impressed and really liked the present."
Thanks again, Fatma
"My order has arrived and I am very pleased with it. I have to say that Natural Baby Shower has some of the nicest items I have seen anywhere online and I am very tempted by just about everything I see. Your service and prices are excellent and I will certainly be placing further orders in future. Keep up the good work!"
Thanks again, Christine
